Gigawatt Modules
AI-native modules to modernize operations through a unified utility operating system.
AI-native modules for core utility domains and modernization
Each Gigawatt module operates independently, connected through the Utility Data Fabric, enabling rapid deployment and measurable modernization.
Standalone Value
Deploy independently with measurable ROI impact.
Unified Data
Connect seamlessly through the Utility Data Fabric architecture.
Rapid Deployment
Become fully operational in a single deployment cycle.
Customer Module
Gigawatt’s Customer module modernizes customer engagement, service visibility, and proactive communication across digital and assisted channels.
Omnichannel Context
Unify customer data across digital, mobile, and assisted service channels.
Intent Detection
Identify service intent in real time across customer interactions.
Proactive Alerts
Trigger proactive outage and billing alerts across customer channels.
Revenue Module
Gigawatt’s Revenue module strengthens meter-to-cash operations with AI-driven billing validation, revenue protection, and compliance automation.
Billing Accuracy
Validate billing before invoice release to reduce disputes and corrections.
Tariff Governance
Manage complex tariff and rate structures across billing operations.
Revenue Protection
Identify revenue leakage and billing exceptions early across operations.
Service Module
Gigawatt’s Service module coordinates field operations, service workflows, and workforce performance through structured AI-enabled execution.
Work Orchestration
Direct service orders across operational teams and field activities.
Field Visibility
Monitor field crews and assets live across service territories.
Exception Prioritization
Resolve operational exceptions through governed service workflows.
Ready to deploy your first Gigawatt AI module?
Start with one module and expand across utility operations when ready.